Customers

Customer Support

Worldwide support

Distributor and stockist of aircraft spare parts our core business is to supply aircraft spare parts worldwide to:

• Major and Regional Airlines
• Maintenance Repair and Overhauled Facilities
• Repair Stations
• Original Equipment Manufacturers
• Aircraft Manufacturers

To make our customers of the best possible service benefit we are working with local agents in Eastern Europe, South-America, Asia and Northern Africa.

Please feel free to ask for your most convenient contact with TAS network.

Customer Focus

Customer Satisfaction

Prior to tendering, accepting a contract or order, these are reviewed paying special attention to the following aspects:

• That all requirements are adequately defined; either documented or, in case of a verbal agreement, is clearly agreed upon. In case the customer does not provide a specification, it will be agreed with the customer which closest specification will be used.

• That all differences between the tender and the final contract/order are resolved.

• That TOULOUSE AIR SPARES is capable of satisfactorily fulfilling the customer's requirements.

Evaluation/Audit

We are regularly evaluated/audited by customers on:

• our quality of services
• our quality of products
• our compliance with Aerospace standards and specifications
• our performance on final delivery
• parts traceability

Customer Contacts

• a dedicated sales team
• a personalized contact
• a complementary team with more than 10 years of experience within the Aerospace Industry

Sales Conditions

Our sales conditions are available on our Credit Application Form.

Download Credit Application Form